Itahari: Laxmi Commercial Vehicles Pvt. Ltd., the sole authorized distributor of SML Mahindra vehicles in Nepal, has successfully concluded a four-day SML Mahindra Free Service Camp in Itahari, Sunsari, benefiting more than 100 commercial vehicles.
Held from Jestha 31 to Ashadh 3, the service camp provided free vehicle health checkups and a range of technical services for SML Mahindra buses, trucks, and other commercial vehicles. The initiative was organized as part of the company’s ongoing commitment to delivering high-quality after-sales service and strengthening customer relationships.
The camp was inaugurated by Thaneshwor Dhakal, President of PABSON Sunsari, amid the presence of Sanjay Khadka, Head of Sales & After Sales at Laxmi Commercial Vehicles, Manoj C. Saini, Service Head of SML Mahindra Nepal, along with company engineers and technical experts.
Discounts and Technical Support for Customers
During the service camp, customers received free vehicle inspections and expert technical consultations from trained professionals. To help reduce maintenance costs, the company offered attractive discounts, including up to 50 percent off labor charges, 15 percent off lubricants, and 15 to 50 percent discounts on spare parts.
Customers attending the camp were also provided with complimentary gifts as a token of appreciation.
Promoting Awareness of BS6 Technology
Beyond vehicle servicing, the camp also focused on enhancing technical knowledge and awareness of modern automotive technologies. A team led by Manoj C. Saini conducted interaction sessions at educational institutions and automobile workshops across Itahari, Jhapa, and Biratnagar.
The sessions provided students, trainers, and local workshop operators with insights into the operation of modern BS6 technology, fuel efficiency, environmental benefits, and advanced vehicle diagnostic systems.
The practical demonstrations and technical discussions are expected to help local automotive technicians strengthen their skills and improve their ability to diagnose and resolve complex vehicle issues.
Commitment to Customer Satisfaction
Speaking at the closing ceremony, Sanjay Khadka, Head of Sales & After Sales at Laxmi Commercial Vehicles, emphasized the company’s commitment to customer satisfaction. “We are not limited to selling vehicles. We are equally committed to ensuring long-term reliability and performance for our customers by creating awareness about modern automotive technologies, particularly the proper operation and maintenance of BS6 vehicles. We believe that sharing knowledge with future technicians and automotive entrepreneurs will contribute significantly to the growth of Nepal’s automotive sector,” he said.
The company also announced plans to continue organizing similar free service camps, technical training programs, and customer-focused initiatives across Nepal to enhance the ownership experience for SML Mahindra customers.
The successful completion of the Itahari service camp has generated positive feedback from vehicle owners and further strengthened the bond between SML Mahindra and its customers.
प्रतिक्रिया दिनुहोस्