Kathmandu: Cimex Inc., the authorized distributor of BYD vehicles in Nepal, has inaugurated a new service center in Bhaktapur and laid the foundation for another facility in Dallu, Kathmandu, as part of its efforts to expand BYD’s after-sales service network.
The developments are aimed at improving service accessibility, increasing maintenance capacity and providing reliable after-sales support to BYD customers as electric vehicle adoption continues to grow in Nepal.
The Bhaktapur Service Center was inaugurated by Zhang Jie, Deputy General Manager of BYD Asia-Pacific Auto Sales Division, and Feng Erdong, Assistant General Manager and Head of After-Sales at BYD Asia Pacific.
Bhaktapur Service Center Features Integrated 3S Facility
Spread across 25,072.60 square feet, the new Bhaktapur center has been developed as a comprehensive 3S facility, bringing sales, service and spare parts operations under one roof.
The facility has eight service bays, five of which are currently operational. The remaining three bays are planned to accommodate future service demand, while the vehicle showroom is scheduled to open soon.
One of the facility’s distinctive features is its architectural concept, which draws inspiration from Bhaktapur’s cultural heritage. Developed as a BYD Heritage Showroom and Service Center, the property combines elements of traditional local architecture with BYD’s international facility standards.
According to Cimex Inc., the center is designed to provide customers with convenient access to vehicle maintenance, technical assistance and genuine spare parts while offering a service environment that reflects the cultural identity of Bhaktapur.
Construction of New BYD Service Center Begins in Dallu
On the same day, Cimex Inc. held a groundbreaking ceremony for its upcoming BYD Service Center in Dallu, Kathmandu, marking another phase of its service network expansion.
The ceremony was attended by senior BYD representatives, including Zhang Jie, Feng Erdong and Liu Xiaofeng, Head of After-Sales for the South Asia Region at BYD Asia Pacific Auto Sales Division.
Cimex Inc. Chairman Anil Shrestha, Managing Director Yamuna Shrestha and CEO Sahil Shrestha were also present at the event.
The upcoming Dallu facility is expected to increase BYD’s service capacity in Kathmandu and provide greater convenience to customers seeking vehicle maintenance and after-sales assistance.
Strengthening EV Ownership Experience in Nepal
Cimex Inc. said the investments reflect its long-term strategy to develop a customer-focused after-sales network capable of supporting the expanding electric vehicle market.
The company emphasized the importance of accessible service centers, trained technicians, genuine spare parts and dependable maintenance services in ensuring customer confidence and long-term vehicle ownership satisfaction.
With the Bhaktapur facility now operational and the Dallu service center under development, Cimex Inc. aims to further strengthen BYD’s after-sales infrastructure across Nepal.
The expansion also reflects the company’s service philosophy, “Superior & Sincere Service,” as it continues investing in facilities and technical capabilities to support BYD vehicle owners.
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